Despite the number of years
we've been in business, we still encounter rumors from time to time so
we thought we'd address some of them here.
is pictured on the left. Sigel is the director of the MetrOasis®
Advanced Training Center. Sue is in the middle. Sue likes to say that
she married her hairdressser and she actually did. We've been married
for nearly 25 years now. Sue is the administrator. Aly (our daughter)
is pictured on the right. She owns
which is a Cajun / Creole cafe with is attached to our beauty school /
esthetics school / beauty salon / retail store. We're crazy about each
other and we love working together. So, this is what we do. We love to
travel around the world looking for those individuals who are at the
top in their respective fields and we pay them to train us in their
specialty. We then bring this training home to Alaska where we share
this training, these techniques, these products , these recipes and
even new philosophies with our students and our clients and customers.
There's a lot more to what we do but this puts it into a nut shell. Perhaps you'd like
to find out what we're like by watching a video. Here are a few things
that we like to do in our spare time.
"Smile" - Shroy family video.
Aly play her accordion with the Irish
House Party Band in Dublin, Ireland.
Sue goes scuba diving.
"Christmas" in the Bahamas with the
boat listing from side to side.
Sigel talks with the dolphins at Key
In March 2010 we
went to Barcelona to the
and learned a lot of new hair techniques and some amazing skin care
techniques as well as some great makeup techniques. In March 2010 we
also went to Paris to the Mondial Beauty Show
and learned some more skin care techniques and some new makeup
techniques and studied chignons (formal updo's) at Art Libre Padiglione as
well as some new haircutting techniques.
We made it into L'Eclaireur magazine during this trip too! http://www.leclaireurhebdo.com.
In September 2010 we went to Los Angeles to a skin care show and
learned manual lymphatic massage therapy as well as some other skin
care techniques. In March 2011 we went to London and studied with Metin Warwick,
celebrity hairstylist, and learned some great new haircutting
Then we went to Dublin for a break, then Bruges, and then to Paris to Mondial
again for some more skin care training and a French cooking class where
we learned the traditional way to make French soups. Then we went to
Verona, and then to Venice, and finally to Bologna to the Cosmoprof
Bologna Beauty Show where we learned more hair techniques and skin
techniques and where we had an intensive class by Massimo
Compagnia Del Colore (the main Italian hair color line that we use).
Finally we went to Amsterdam on our way home to Anchorage.
THIS is what we do and THIS is why we produce the best hairdressers and
estheticians that Alaska has ever seen! We're THIS serious about what
we do. So, when we hear rumors started by either marginal hairdressers
and/or estheticians, or more typically by some disgruntled & grumpy
old man who has never actually had ANY training ANYWHERE, then it
ruffles our feathers a bit. This is why we wrote this Rumor Control
portion of our web site. So there... I've vented and now the truth is
out there. What were the other guys doing while we doing all of this?
Uh, they put a new poster on the wall or something?
We just got back
(September 2011) from the Esthetics Congress in Long Beach, California.
This is Tori (student), Bernadette (student), Sue & Sigel at the
We got some great training and saw some pretty entertaining stuff and
then we had dinner at Sir Winston's on the Queen Mary.
We also found a GREAT French restaurant just a block from our hotel!
The Cosmoprof beauty
show in Anchorage, Alaska on Sunday October 23, 2011 was really, really
fun. Educational also.
We are (starting on left) Sue, Ollie, Kendra, Amanda, Crystal and
Chelsea and Sigel.
We learned about American Crew, Scruples, Sebastian, Wella, Paul
Mitchell & Mitch.
This is probably the most fun class we've attended in several years.
The sense of teamwork was astounding!
GREAT work everyone!
No, Sigel is
not "Arabic", He's German. (Franz Sigel Shroy... come on!)
Sigel is not
bald, he's just thinning some on top. (Also... that is
just a hat that Sigel wears not a Willy Nelson type hat with attached
hair. THAT is Sigel's real hair).
One of the
other school owners tells ANYBODY that will listen that we "don't have
we have two kinds of clients and we seem to be doing very well in BOTH
All of the
reviews on this page are from either our student "clients" or our
service "clients". We started our salon in
1993 and our school
in 1995. That's almost TWO decades! So,
I wonder who he
our hundreds of students have been working on all these years. Duh?
(Worry about YOUR place... you Putz!) And, by the way... We've
our advanced classes that went to this other school and
they weren't all that thrilled with the training at that school.
Something about doing hundreds of the same haircut over and
also had several students complete our esthetician
program that attended this other school who also weren't very impressed
with the quality either.
OK, this sameAnchorage beauty school
owner, (a lying one), is
telling perspective students that since his school uses Schwarzkopf
color and our school uses Italian colors that
students at OUR school won't be able to figure out how to mix color at
a salon after they graduate...
Duh! To start with... not every salon in Anchorage only uses
color, in fact,
this other school used to use a
different color line not all that long ago. There are about 30
different color lines used in Anchorage. I wonder what this guy's
sutdents do when they get into a salon that
Schwarzkopf. We returned (June 2011) from the American Board of Certified
Haircolorists - Energizing Summit in Los Angeles and were only able
to find one single person that actually
color in their salon. This idea that Schwarzhopf is the universal color
used in salons is a joke, but world wide they are in about 30% of
salons. Like I said before though, we're going
which is why we use Italian colors in the first place.
YOU decide where
YOU want to learn color!
Advanced Training Center
Setters Beauty School
We have a
"mixer" in our cafe once a quarter (or more)
where we have salon owners come in talk with our students and in eight
years we have yet to have a single salon
mention having ANY difficulty in mixing colors, even those who use
Schwarzkopf. Instead, they usually talk about how great our color
training is. Secondly... this
isn't brain surgery!
OUR students anyway. IF you'd ever attended beauty school you'd know
this. This guy knows absolutely nothing about hair color. In the
meantime, Sigel & Sue are the color educators in
Alaska for Compagnia
Who do YOU want to teach you professional hair
finally got started on our credibility wall. We have almost 30
certificates and awards that we haven't figured out where to put.
They're not going to fit on this wall! We'll see if we can find some
more wall space back by the facial rooms or something. The big question
though isn't how to fit in all of our other certificates, awards and
diplomas, the real question is what are the qualifications of the
instructors that will be teaching YOU your new skills? Do they have ONE
certificate, one award or one diploma? Before you sit down with someone
and they tell you about your new career, make sure that they are
qualified! If you take this wall and remove every single frame, you'll
have the credentials of Mr. X!
have been trained PROFESSIONALLY in numerous places in the United
States, the UK, France, Italy & Spain and am LICENSED to instruct
apply hair color in Alaska. I have also
instructor training by five different hair color lines directly from
the manufacturer. This other school owner, is not
licensed, or trained, or knowledgeable in ANY type of hair
color. If you'd like to see my licensing information
you can find it here . This other school owner doesn't have a
hairdresser license, an esthetician license, or an instructor's
license. So... some
color "expert" huh? It sounds like this other school does color as a
hoby instead of a serious part of their business.
our dress code? We've been asked this a lot. We have two basic elements
of our dress code that we hope will help you develop a personalized yet
professional look. #1. We don't want to
kind of underwear you're wearing. If we see it, you go home. #2. We
call this "potato-wear". Potato wear includes frumpy clothes,
wife-beater t-shirts, sweat pants, flip-flops,
sneakers, etc. We want you to practice being the hairdresser or
esthetician that you're going to be after you graduate. Unless...
you're going to work in a place that allows potato-wear
underwear, then we want you to practice looking like how you would look
in a professional place.
are already given here, but we'll provide them again with a little
extra information. Our students attend our school on Tuesday 9:00 -
6:00, Wednesday 12:00 - 6:00, Thursday
6:00, Friday 9:00 - 6:00 and Saturday 9:00 - 4:00. Hairdressers have
theory on Tuesday, Wednesday, Thursday and Friday at 9:00 AM.
Estheticians have theory on Tuesday, Wednesday,
and Friday at 1:30. Both hairdresser and esthetician students work on
each other, and then friends and family while they're in "basic
training", until they can prove that their skills are
enough to work on the public.
book appointments with "senior students". If we did, we would never
have any "senior students" because they would have never gained any
experience to become a senior student because
would have wanted to book an appointment with them. We treat all of our
students equally. We teach all of our students to be proficient at
their chosen skill set. They either get good at
do or we ask them to leave. Period.
appointments are booked according to "floor time", where a pattern is
highlighted on our appointments books each month. If you don't request
a specific student, you will be booked with
available student that is doing that service and who has floor
time during the time you request. If you request a specific student,
for a specific time and a specific service, we will do our best
to get you
an appointment with that student, at that time, for that service.
appointment is in jeopardy of being cancelled because a student called
in sick, we will call you and ask you if you'd like to reschedule or if
you'd like to have more than one student
provide your services. If we call you and tell you that the
student you were booked with called in sick and offer you the
opportunity to keep your appointment but inform you that
more than one
student will provide your service, please don't wait until a year later
and throw a temper tantrum on a review site and complain that feel like
you were "passed
around from student to student". Yes, we really received a nasty
review just like this just a few months ago. We give YOU the
option. Don't choose an option that you don't
like and then
complain that you got the option that you asked us for!
We expect you to inform us
with at least 4 hours notice if you can't make it to your appointment.
If you call us with less than 4 hours or if you don't call at all, we
consider this a "no show".
each client to have one free no show. After that you'll either have to
receive services on a walk-in basis or pay for your missed
appointments. If you missed several appointment
times on a
Saturday, like a highlight and a haircut (4 appointment times), we may
decide not rebook you on a Saturday simply because we can't afford to
take the risk of booking you again
maintain a "G-rated" salon. Don't have conversations with our students
with questionable topics, use profanity, show up for your appointment
if you've been partying. We're very protective
students. Both our hairdresser and esthetician students are training
for a professional career and we screen heavily to find the students
that we accept. We typically accept about
1 in about
24 or 25 contacts so we have a lot invested in our students. Please
don't confuse our vocational training facility with a meet/meat market
or a single's bar. Our students are enrolled
school to learn a profession and they've paid thousands and thousands
of dollars and spend hundreds and hundreds of hours learning their
trade. Please consider that if you abuse one of
it's a lot like abusing one of Sigel's & Sue's own kids.
We don't allow
gum or Patchouli oil inside our business by anyone.
We traveled to
Bologna, Italy in March 2011 to meet with the
Educational Director and the president of
for some one-on-one time.
It was nothing short of
Sigel & Sue &
Sarah at Cosmoprof Bologna Show (Italy) with Compagnia Del Colore staff
including the USA distributor Javier Rabago (right), international
educational director Massimo
and company president Giannantonio Negretti.
The staff at Compagnia Del Colore are so amazingly friendly and
professional it just blew us away. To have all a chance to have some
with the people that created this color line was a chance of a life
time. Giannantonio Negretti was so gracious, that despite owning
several large companies in Italy,
(Green Light, Compagnia del Colore, Jungle Fever, Cover Line, Fantasy
Look, Italian Color Factory, Bod.D&Co. & others) he gave us his
personal cell phone number
and offered us help during our stay if we needed anything while in
Italy. We had a great meal at the restaurant he suggested as well.
Massimo owns two salons
and is the international directof for Compagnia Del Colore and is very
busy. Despite this he sat with us and gave us a presentation of the
entire color line and
answered every question we had for him. I've been trained by half a
dozen color companies to be a color educator and I've purchased salons
of color products from about two
dozen different color lines, but I have to tell you...
Compagnia Del Colore absolutely wrote the
book on customer service!
This is our one of our color stock areas were we stock hair color.
At MetrOasis® we ARE
Compagnia Del Colore Professional
Hair Color Factory where our color is made.
While we're on the subject... why do
you use Schwarzkopf color in the
first place? We use Italian colors because they are richer, fade less,
and we can offer outstanding prices to our clients.
Watch this video for the proof! Click
here. We use the colors we use because
they work better than Schwarzkopf, they fade less than Schwarzkopf,
and they have lower levels of ammonia than
Schwarzkopf. So while these other students (at THAT school) are
learning about false statements, rumors and the like, our students are
learning the TRUTH about hair color. Gee - Mr X... kind of
makes you wish that you actually attended beauty school doesn't it? In this video, they
were able to successfully figure out how to interchange color formulas
for a "6N" between 65 different
colors! I don't believe that anyone in the video went to this other
school either. Hmmmmmm? The Schwarzkoph distributor is located only a
few blocks from my business and I could choose to
carry this line if I wanted to. I decided to go with Italian colors for
specific reasons of quality. Here is a chart so that the PREVIOUS
students of this school can translate their formulas to your
NEW color line. Here.
I find it impossible to believe that this guy thinks that our students
can't figure out how to translate a 5N to a 5 in Colore or to translate
a 5N to a 5-0 in Schwartzkopf
he expects HIS previous students to translate a 5/505 to a 5-0. Seems a
bit trickier to me?
So that everybody can see how easy this is to
figure out, I included a
link. THIS is your FREE Schwarzkopf color chart.
#1 pick your level, #2 pick your shade #3 mix with developer. Wow!
apparently (according to Mr X) if a MetrOasis® student uses a "5
- N" on our clients and the label on our color says It@ly, or
Allegretti, or Colore then they wouldn't be able to figure out
squirt some "5 - 0" into a bowl that says Schwarzkopf
on the label??? Huh? Seems simple enough to me. All one needs to
do is look at the color chart and poof, you have a formula
translation. Now, don't you feel a little stupid Mr X? Please...
stop pretending that you've actually attended, let alone, graduated
from beauty school, while at the same time we've been traveling
world learning from the REAL "experts". This clown doesn't have ANY
color training! If you'd like, (and if you're willing to behave
yourself and stop lying for a week or so), you
us when we travel to Italy in a few months to Milan, Venice, and to
Brescia when we will be trained by a Hairdresser of the Year,and an
international color master "Massimo".
didn't think so. Hey Mr X... Makes you
wonder what else he is lying about huh?
here is another link
#4. Sue is not a
Person". Yes, she's a person, and she's little, but the height
requirement to be a "Little Person" is being UNDER 4' 10". Sue is exactly 4' 10", so unless
she starts shrinking at an
alarming rate, she's not
going to be a "Little Person" anytime soon. Close... yes - but not
quite. Beside... I'm only 4' 24".
MetrOasis® is not owned by anyone living outside of Alaska. Sigel, Sue
& Aly live in south Anchorage and have done so
for the past 18 years.
#6. That six-wheeled
vehicle that is sometimes parked outside MetrOasis® is called a Pinzgauer
712 and Aly owns it now. Yes, all 6 wheels work, yes, it is legal, and
no we didn't make it, it was
made in Austria . They are now made in the UK. It is a 1973 Pinzgauer
712 made by Styer-Puch-Daimler.
Yes, Sue is ALWAYS this nice. She's even nice to telemarketers. I don't
know how, but she is. Enjoy her personality and try not to take
advantage of her "niceness" and make her crazy...
#8. Yes, Sigel
DOES sleep. It just seems like he doesn't. Sigel's lifestyle requires
lots of espresso and a lot of drive. Be nice to him... he's getting old!
No, we didn't adopt Aly from England. Ask Sue about the 36 hours of
labor and the C-section she had to go through. We have the video! Aly
watched everybody change their clothing fashions,
their makeup fashions, their hair fashions, their car fashions, their
housing fashions, and she asked "Why don't people change their accent
fashions?" I said that I didn't know but that it was a
great idea. So, she spent several years studying languages and decided
that her favorite accent was from a particular area in London, " Leytonstone",
so she developed an accent from that area.
I don't know how long she will keep this one before she finds another
one, but I think it sounds really interesting and I thought the concept
was really clever.
No, we're not from New Orleans, NO, we're not from France. Sigel has a
German background, and Sue has an English background. In fact, Sue is
the 12th great grand daughter of Sir
Thomas More. We just really like going to France, and we missed our
favorite restaurant in Seattle, Burke's Creole Cafe, so that's the
direction we went with the Fire & Ice Cafe.
#11. OK, this was a little
funny today. An esthetician student that was already enrolled came in
to specifically ask if we trained people to do "waxing below the
waist", because "someone at
Trendsetters said that you don't train for waxing below the waist or
that you do but it cost more and takes more hours." At the time she
asked this questions our students were watching their second
Brazilian waxing video together. You can book online for several waxing
services online, and we've offered these services for nearly half a
decade now. So, why actually use technology like the
internet when you can rely on old-school technology like the rumor
mill? Some of the rumors we have to defend against aren't just
annoying, they're just plain stupid!